What to do if your wireless Internet connection is not working:

NOTE: You may need this after a power failure.

NEVER press the reset button on this unit for more than 3 seconds. It will reset it to factory default settings and guarantee that your connection will not work. It will also mean a chargable service call to get it reprogrammed.

If the Power LED is not on, make sure you have the AC adapter plugged into a live electrical outlet.  If it is, then you may need a new AC adapter.

If a LAN LED is not on, there is a problem between the wireless bridge and the network equipment in your premises, please check your network connections, and try the other network port.

The WAN LED will blink to indicate traffic. If it is on and not blinking, there may be a problem with the wireless connection from our access point. Make sure your antenna has not been moved or damaged. If your antenna apears normal, try unplugging the power connector, count to 30, and plug it back in. Then wait about a minute. If you still can't get connected,  call your internet provider.

If the LAN, Link/Act, and Power LEDs are all on and your connection still does not work, unplug the power connector and wait 30 seconds before plugging it back in. Wait until the power LED stops flashing and try again.

Once all the lights come back on:
    –    If you have a gateway/router connected for sharing your connection,
          power it off, wait 30 seconds and power it back on.
    –    If you have the wireless bridge connected directly to your computer, you
          may need to reboot the computer.

If after all these steps you still can not surf the net, or if you are having to do this more than once a week, please call your Internet provider to report the problem.

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